New Operations Manager

Datcom have appointed a new Operations Manager to support ambitious growth strategy

Managing Director Andrew Townsend is delighted to announce Jonathan King has been appointed as Operations Manager to lead the Service Desk and Service Delivery teams at Datcom.

Andrew said, "Jonathan's appointment will allow Datcom to continue provide the excellent level of customer service in all aspects of the business, while also allowing Datcom to continue to grow at 20% per year. Jonathan was previously a Datcom Team Leader at Lincoln and was renowned and respected amongst clients and fellow team members for his dedication and focus on providing excellent customer service and advice."

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The project to migrate the servers was a dramatic change, the engineering team was brilliant at handholding, compassionate and never made you feel like a burden.

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Healthwatch Lincolnshire
The Datcom helpdesk guys are great. Responsive, helpful and they do not make you feel like an idiot when you have problems with your PC. They use plain language and take over control remotely to sort out whatever the issue is. I’ve tried three other IT support firms and Datcom are the best by a long way. Highly recommend them.

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Our long-standing business as commercial property advisors have for many years totally relied on Datcom for trusted IT support and computing solutions. These have included new installations, upgrades and general computing support in a prompt, professional and highly competent way by their resident IT experts.

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Datcom have provided our charity HWLincs with IT support, guidance, advice and solutions for the past seven years. We have always found them to be approachable, professional and reliable, always responding promptly when needed. During the 2020 COVID-19 pandemic, the Datcom team went out of their way to ensure all our staff had full remote IT access to enable them to continue working seamlessly, the IT support provided during this time was exceptional. We would definitely recommend Datcom.

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Datcom have been our IT partners for many years, providing reliable support for our network, backups and client PCs and laptops. Due to the nature of our business, a lot of our team are remote or home workers, so having someone on hand to get our people quickly back up and running if they have a problem is a real asset to our business.

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